Service 04 / Training
Training
and enablement
Service 04 / Training
Training and enablement
Generic AI training produces generic AI use
An hour on prompting does not change how a user interacts with AI. Konexo builds role-based curricula for leaders and operations teams, teaches the judgment that AI use demands alongside the mechanics, and develops the internal champions who sustain capability long after the rollout has finished.
What we do
Activities and focus areas
01
Capability Baseline and Learning Needs
We establish where confidence and competence actually sit before designing anything. Self-reported comfort with AI rarely matches observed use, and the gap between the two usually explains why previous training did not land.
> skills and confidence baseline by role > tool exposure and current usage review > learning needs analysis > curriculum design by persona
02
Role-Based Curricula
We build separate tracks for each, pitched at the work they do rather than at the technology.
> leadership sessions > lawyer and legal adviser curricula > paralegal and legal support tracks > legal operations and business user tracks
03
Prompting and Practical Technique
We teach prompting as a working habit, the patterns that suit legal tasks, how to iterate toward a usable output, and how to recognize when the tool is the wrong instrument for the job.
> prompt engineering fundamentals and practice > task-specific prompting patterns > iteration, refinement and verification habits > shared prompt library adoption
04
Risk, Verification and Hallucination Awareness
We teach where models fail, how to verify and check citations, and how confidentiality, privilege and professional conduct obligations apply to AI-assisted work.
> failure modes and where models mislead > verification and citation checking discipline > confidentiality, privilege and data handling > regulatory and professional conduct considerations
05
Tool-Specific Labs
We run hands-on labs in the tools your teams actually have, using matters and documents from your own environment rather than sanitized training examples.
> hands-on labs in Harvey, Legora, Copilot, Claude and others > workflow-based practice on live-style matters > assessment and certification options
06
Train-the-Trainer and Champion Networks
We build the internal capability to run it — selecting and enabling champions, giving them materials and a support model and setting the refresh cycle that keeps content current.
> train-the-trainer program design > champion selection and enablement > clinic, drop-in and support model > content refresh and update cycle
Deliverables
What you walk away with: capability that outlasts the rollout
01
Capability Baseline
An evidenced view of confidence and competence by role, and the gaps that training needs to close.
02
Role-Based Curriculum
Separate learning tracks for general counsel, lawyers, paralegals and operations, pitched at their actual work.
03
Prompt Library and Practice Guides
Task-specific prompting patterns and working guides your teams can use the day after the session.
04
Risk and Verification Standard
A clear standard for checking AI output, handling confidential material and meeting conduct obligations.
05
Tool-Specific Lab Materials
Hands-on lab content for the platforms you have, reusable for onboarding and refresher sessions.
06
Trainer and Champion Network
Enabled internal trainers and champions, with materials, a support model and a refresh cycle.
Examples
From our practice
Global Legal Teams
AI and Copilot Enablement Program
Konexo delivered global training and enablement programs to embed AI tools within legal teams. The programme combined practical exercises, use case development and governance guidance to support consistent and effective adoption of AI across regions.
Global online platform / multinational legal team
AI adoption readiness for a global legal function
Konexo helped a global legal team move from early AI experimentation to a more structured adoption approach. We supported use case identification, governance, training, prompt guidance and adoption planning helping the team understand where AI could create value and what needed to be in place for responsible, scalable use.
Service 03 / Tools
Tools selection, setup and configuration
Service 05 / Change
Change management and adoption
Konexo UK, a Division of Eversheds Sutherland (International) LLP. All rights reserved.
Konexo is the name and brand under which the Konexo Entities provide legal or other services to clients around the world. Please be aware that not all services are available from all of the Konexo Entities. For more information on the Konexo Entities, the services they provide and their relationship with Eversheds Sutherland, a global provider of legal services.
The use of the name Konexo is for description purposes only and does not imply that the Konexo Entities are collectively in a single partnership or are part of a global LLP. The responsibility for the provision of services to the client is defined in the terms of engagement between the instructed firm and the client.
US ATTORNEY ADVERTISING DISCLAIMER – Prior results do not guarantee a similar outcome.
Konexo UK, a Division of Eversheds Sutherland (International) LLP. All rights reserved.
Konexo is the name and brand under which the Konexo Entities provide legal or other services to clients around the world. Please be aware that not all services are available from all of the Konexo Entities. For more information on the Konexo Entities, the services they provide and their relationship with Eversheds Sutherland, a global provider of legal services.
The use of the name Konexo is for description purposes only and does not imply that the Konexo Entities are collectively in a single partnership or are part of a global LLP. The responsibility for the provision of services to the client is defined in the terms of engagement between the instructed firm and the client.
US ATTORNEY ADVERTISING DISCLAIMER – Prior results do not guarantee a similar outcome.