IT Team

Suspend document destruction procedures
Ensure that any document deletion is stopped with immediate effect

Attend meeting with the Officials to explain the company's IT system, IT environment and architecture
Be polite
Assist in suspending email accounts, disconnecting running computers, removing and re-installing hard drives, etc (check with the legal team before doing so)

Arrange a room that you can use as your "operations" room, from which support can be coordinated
This room should be near to the Officials' room to facilitate communication and speed of response

Establish whether the Officials require any additional equipment to aid them with their searching
Establish what electronic data and devices the Officials will want access to
Assist with the collection of devices and access to data stored off site
Provide administrator access rights / overruling password access requirements to support the Officials

Create an IT support team as soon as possible
Brief them to assist the company's legal team and external counsel
Instruct all employees in the IT team that the company must not interfere with steps that have been agreed with the officials, such as reinstating access to email accounts that have been suspended
Allocate a member of the IT team to deal with the lead Official responsible for dealing with IT and help with facilitating access to electronic data and compliance with their requests
Allocate at least two other people in your support team who are not assigned to a shadower and who can help to manage the more strategic issues
Assign a member of the IT team to assist in the recording and management of IT-related requests made by the Officials
Immediately inform the legal team or external counsel of any issues which might impact on your ability to provide access to data or on timescales

At the end of the inspection ensure you receive a forensic copy of all data removed, discuss the process for deletion of data copied onto the Officials' equipment and ensure that you are satisfied that this process will result in total deletion of all data
Monitor the deletion process
If the Officials have used equipment belonging to the company, then they do not have to wipe this
Ask the Official to sign a document to state that their hard drives have been properly wiped
Ensure all devices are returned
Debrief the legal team fully and inform them of any agreed next steps

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